Accidents happen—even to the most careful drivers. Whether it’s a minor bump or a more serious collision, knowing how to respond can make all the difference in staying safe and handling things legally and efficiently – read our guide on how to handle an accident at the roadside.
By law, you must stop if you’re involved in an accident, no matter how minor. Failing to do so is a criminal offence.
First, check yourself and passengers for injuries. Then assess others involved. Call 999 immediately if anyone is hurt or if the road is blocked.
Turn on your hazard lights. If it’s safe, place a warning triangle at least 45 metres (147 feet) behind your vehicle. Do not place it on a motorway.
Call 999 for police or ambulance assistance if:
Someone is injured
The accident is blocking the road
There’s a dispute over fault
The other driver is uninsured or leaves the scene
You are legally required to exchange:
Name and address
Insurance details
Vehicle registration numbers
If the other party refuses, call the police.
Take photos of:
Vehicle damage
Number plates
The scene (including road conditions and signage)
Injuries, if safe and appropriate
Also take note of:
Time and date
Location
Weather conditions
Witness contact details
Even if you think you’re responsible, avoid admitting fault until all facts are reviewed. This protects you during the insurance claims process – this should be handled through yours and the third parties insurance companies.
You must report the accident to the police within 24 hours if:
You didn’t exchange details at the scene
Someone was injured
Damage was caused to property, animals, or roadside infrastructure
Notify your insurer as soon as possible, even if you’re not claiming. Provide all relevant evidence and documentation to cover your back.
Under the Road Traffic Act 1988, it’s a criminal offence not to report an accident involving injury, animals, or property damage—even if it seemed minor at the time.
Always keep a notepad, pen, and disposable camera (or phone with charge) in your car. In the stress of an accident, having the right tools on hand makes it easier to stay calm and collect the details you’ll need later – we hope that following our guide on how to handle an accident situation is useful if ever you are in the unfortunate position that you need to use it..
Knowing how to handle an accident situation can make all the difference in staying safe and minimizing further risks. By remaining calm, following safety protocols, contacting emergency services, and providing accurate information, you can protect yourself and others while ensuring the proper authorities respond effectively. Remember, preparation and awareness are key—understanding how to handle an accident situation is not just about reacting in the moment, but also about preventing complications and promoting safety on the road.
Need help dealing with a recent accident or making a claim?
Check out our Accident Management section….
Disclaimer:
While we strive to ensure the accuracy and relevance of the information we provide, it is intended for general guidance only. We make every effort to keep our content current and correct, but we cannot guarantee that all information is free from errors or omissions. Therefore, we accept no responsibility for any loss, damage, or inconvenience caused as a result of reliance on material found on this platform. Always consult official sources or professional advice where appropriate.
